Commuters Spending 2 Hours A Year Behind Cars Jamming Smart Tag Lanes, Study Reveals

smart tag

KLANG VALLEY:  A comprehensive commuter driving habits study has confirmed the average KL commuter spends two hours each year patiently waiting for a car blocking his chosen Smart Tag lane, it was revealed today.

“It’s an all too common experience for motorists,” said tollbooth motoring analyst, Sum Ting Wong, “after sitting through a massive tollbooth jam, you’d think you’re finally getting through until the car just ahead of you gets stuck in the SmartTag lane and you’re waiting for them to be ‘rescued’ by toll booth staff.”

The study has indicated the following reasons why cars get stuck in Smart Tag lanes;

1. Didn’t realise SmartTag was in the glove compartment’ (47%),
2. Forgot to topup (20%)

3. Holding SmartTag at 63 degrees instead of 65 degrees, so had to reverse until scanner is triggered (12%)
4. Driver hoped beeping SmartTag meant 9V battery was good for another month (13%)
5. Driver in SmartTag lane just using Touch and Go scanners(8%)

The study also confirmed the No.1 reason why motorists almost never honk those blocking SmartTag lanes ahead of them is that they themselves blocked a SmartTag lane earlier that week.

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